Subscription terms

Conditional document. It applies only if the app sells Premium, which is still to be decided. If the app launches free of charge: set status: not-applicable in the front matter (the page is then not published), remove section 7 of the Terms of Service and its link. If it launches with Premium: fill in the decisions marked [DECISION], have it reviewed, set the status to published, and link it from the paywall in the app.

These terms apply when you buy Kleoma Premium ("Premium") in the app. They add to the Terms of Service.

What you get

Premium gives you: [DECISION: list the features, for example more daily shields, extra collections, offline packs, no ads].

Prices and billing

• The price, currency, billing period (monthly, yearly or lifetime) and any free trial are shown in the app before you confirm the purchase. Prices include taxes where the store shows them that way. [DECISION: confirm the plans: monthly, yearly, lifetime.]
• You pay Apple (App Store) or Google (Google Play), using the payment method on your store account. We do not receive your card details.
• Prices can change. A change to a running subscription applies after we or the store tell you and, where the store requires it, after you accept it.

Automatic renewal

Monthly and yearly subscriptions renew automatically at the end of each period for the same period, at the then-current price, unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.

Free trial

[DECISION: if there is a trial, say how long it is.] If you do not cancel before the trial ends, it converts to a paid subscription at the price shown.

How to cancel

Cancel in your store account, not in our app:

• iPhone and iPad: Settings, your name, Subscriptions, Kleoma, Cancel subscription.
• Android: Google Play, Profile icon, Payments and subscriptions, Subscriptions, Kleoma, Cancel subscription.

You keep Premium until the end of the period you already paid for. Deleting your Kleoma account does not cancel a subscription.

Refunds and your right of withdrawal

Purchases are processed by Apple or Google, which decide refunds under their own rules. If you ask us, we will help you with the store's refund process.

If you are a consumer in the EU, you normally have a 14-day right to withdraw from a digital purchase. When you buy Premium and start using it immediately, you ask us to supply the digital content or service right away and you accept that you lose the right of withdrawal once we have fully supplied it, and, for a service, that you pay for the part used if you withdraw during the 14 days. [VERIFY: have a lawyer confirm this wording against the store's own checkout flow and local law.]

Restoring purchases

If you sign in on a new device, use Restore purchases in the app to get Premium back.

Changes and ending Premium

We may change Premium's features, with notice and a fair adjustment, or stop offering it, in which case we refund the unused part of what you paid in advance.

Contact

support@kleoma.com

Version history